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Ontario businesses need technology more than ever these days. Why is it, then, that so many business owners put up with IT companies that just don’t deliver on what they promise?
I’ve seen too many IT companies too focused on their own needs first. They draw up complicated service agreements that free them from responsibilities, or they will say, “That’s not my department.” There’s no respect there, and no understanding of the importance of a good working relationship.
Cat-Tec is better than that.
We are driven. We always deliver. We have worked nonstop through the night to deliver on a promise to a client. Why? Because we have a reputation to uphold. The main way we get business is when someone hears from a friend that we helped out of a predicament. We rely on our good name and our satisfied partners to help us grow, and we can only count on that growth if we’re doing everything it takes to make our clients have 100% confidence in all our recommendations and service delivery.
That’s why we’ve evolved our business as the times have changed. We learned to talk to our clients about how our IT solutions solve real-world business problems, not focusing on bells and whistles, speeds and feeds. If you’ve looked at your IT as a necessary evil you just have to put up with to get stuff done, we’re ready to help you see how amazing it can be for your business.
We want our clients to actively participate with us in really using technology to grow their business. Cat-Tec is about more than fixing broken computers – we quest for maximum productivity for both our client and ourselves, and we know firsthand how important IT is to that productivity. It works best when you tell us what you really need done, so we can apply our skills to making that happen.
When you partner with us, you’ll see that we’re not just an IT vendor – we’re a valuable team asset. We meet with you and ask you if there’s anything we can do to really help your business. It’s not just about your computers and software – it’s about solving real problems for you. If you’re struggling to find something for us to do, I know we’re doing the right thing.
That’s why I demand candour and honesty in everything we do, especially with our clients. We’re honest with you about what IT issues we discover, what we expect will need to be done, and how to break that problem and solution down to a dollars and cents situation. In return, we want you to be honest with us – tell us what you need done, so we can do it.
I promise, you won’t be disappointed.
Contact us at (416) 840-6560 or firstname.lastname@example.org to learn about a customized IT strategy for your business.